The gift I’d give

Ever looked at your CEO? Ever watched the Prime Minister when he isn’t speaking? I don’t mean: glanced at his shoes or hair style. I mean really looked - actually observed.

Did you see her eyes darting around the room, searching the faces for meaning? She was terrified. Did you see him shift uncomfortably in his chair? He wasn’t sure he really knew what the conversation was about.'Dissertation Sur La Glace' Jean Jacques d'Ortous de Mairan 1749

Did you recognize yourself in her eyes? You should, you were there - we all are. CEOs, Deputy Ministers, world leaders are people. Same fears. Same uncertainty. Same risks. Trouble is: they’re not allowed to be.

One of the jobs I was offered, before leaving the federal government, was a chance to help Deputy Ministers learn to do their job. And a task to help them see the future and provide an environment away from their tremendous responsibilities - to give them a place where they were allowed to not know.

My dream? To create a space where these people can be people. I’d love to bring them to a place bigger than any of their decisions. Where an ocean, or massive mountain, or raging river stands in juxtaposition to the aching uncertainty they face. Strong, massive, unending … these cornerstones of nature run untouched by the turmoil we fight in our hearts. There is nothing on the planet more potent than bigness and silence to settle a anxious soul.

I’d like to give those as gifts to the people who change the world.

The edge of greatness

Look across all “great” achievements and imagine what it was like to be on the verge of those things. Imagine the youthful, burning passion from which that accomplishment was borne.

Look across the spectrum of actions and decisions and sacrifices that finally led to that single, glorious finale.

And then look inside yourself to see what it is about greatness that sings for you.

If you long to be great for the single shinning moment, visit this link. Each building is a monument to someone’s passion for greatness. Every single one of these architects has been forgotten by time.

It is not our achievments that make us great. It is what we must be to achieve them that is important.

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Things as they are (rather than what we wish they were).

Retro post: Revised based on “Look!” from November 30, 2004.

John Oliver (past President of DowElanco Canada Inc., a joint venture between Dow Chemical and Eli Lillys), once told me what he looks at when considering novel products. He said, “Everything I see, I try to understand what it does instead of what it’s for.”

One of coolest things I hear Doug Hall do on his Eureka Ranch show “Brain Brew” is juggle people’s ideas away from their purpose and into their function (here’s one of the best).

One of our most powerful capacities is to shift paradigms. Those that can reframe, re-jig, and reverse will ultimately succeed. Those that only see what is in front of them will be fed by the first group.

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What’s in?

Retro post: September 12, 2004

(A Billy Collins poem. Rated PG)

Purity

My favourite time to write is in the late afternoon,
weekdays, particularly Wednesdays.
This is how I go about it:
I take a fresh pot of tea into my study and close the door.
Then I remove my clothes and leave them in a pile
as if I had melted to death and my legacy consisted of only
a white shirt, a pair of pants, and a pot of cold tea.

Then I remove my flesh and hang it over a chair.
I slide it off my bones like a silken garment.
I do this so that what I write will be pure,
completely rinsed of the carnal,
uncontaminated by the preoccupations of the body.

Finally I remove each of my organs and arrange them
on a small table near the window.
I do not want to hear their ancient rhythms
when I am trying to tap out my own drumbeat.

Now I sit down at the desk, ready to begin.
I am entirely pure: nothing but a skeleton at a typewriter.

I should mention that sometimes I leave my penis on.
I find it difficult to ignore the temptation.
Then I am a skeleton with a penis at a typewriter.

In this condition I write extraordinary love poems,
most of them exploiting the connection between sex and death.

I am concentration itself: I exist in a universe
where there is nothing but sex, death, and typewriting.

After a spell of this I remove my penis too.
Then I am all skull and bones typing into the afternoon.
Just the absolute essentials, no flounces.
Now I write only about death, most classical of themes
in language light as the air between my ribs.

Afterward, I reward myself by going for a drive at sunset.
I replace my organs and slip back into my flesh
and clothes. Then I back the car out of the garage
and speed through woods on winding country roads,
passing stone walls, farmhouses, and frozen ponds,
all perfectly arranged like words in a famous sonnet.

I’m thinking again about economics, experiments, and human action.

There are few examples that betray more clearly our inability to understand human action than the ways we build our cities. To understand human action a bit better, I read Jane Jacob’s classic, The Life and Death of Great American Cities.

Jane describes how the “science” of city planning was built on a few foundational assumptions. One of these assumptions was that it’s possible to sift and sort city functions into a few simple uses, and arrange these functions into relatively self contained units.

Jane goes on to explain how completely this science, built on the scientific method, fails to account for city dynamics.

The scientific method is a response to complexity. Too many compounding factors make for confusion. The natural human inclination is to seek patterns and order. But one of the problems with the scientific methods is it’s usually used by scientists. And, as Edward O. Wilson often says, we pay scientists to climb silos not span disciplines. So, by nature, most scientists are of necessity the sort of person that prefers isolation. But isolation breeds insularity.

Invariably we end up with a skull and bones description of a human problem. It’s no wonder we can’t solve our greatest problems, especially when their complexity is increasing exponentially.

So, what is needed? Well I keep thinking about Maslow’s new kind of human.

Maslow said that in a world of colossal complexity, we need a type of human that greets problems with a set of cross-walking skills instead of an encyclopaedia. That new human runs by intuition, insight, innovation – basically if it starts with “in” we need it.

Bahauddin’s flower

Bahauddin, the father of Rumi:

When I deeply know my senses, I feel in them the way to God and the purpose of living:

Look at this surprising flower
which cannot be seen, and yet
its fragrance cannot be hidden.

God is the invisible flower. Love is the flower’s fragrance, everywhere apparent.

So much of spiritual thought has meaning for all of life. Too often it gets sequestered into the tiny, quiet corners of life where it lives without power or meaning.

Like the surprising flower, described by Bahauddin above, we often stop at the fragrance. We blissfully sniff about but never look for the flower.

We sit in front of colleges who’s eyes betray a passion we have never understood; we let it go untouched. We watch our bosses physically ladden with guilt and doubt and we never reach for the soul of that pain. We greet our spouses with the veneer of a successful day but never describe that one, single moment when our hearts leaped for joy or when every ounce of hope drained from our being.

I wrote earlier about a kind of knowing that’s independent of academic pedigree. That whole idea pivots on an intention to find Bahauddin’s flowers.

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Where taking is giving

Found this beautiful application of economic thought:

A company I know works through an application process to build a long-term service relationship with its clients. The process involves an initial meeting, a written application, an internal review, a period of revision (done by the client) and then a final submission. Lots of back and forth. The company struggled to get its clients to take the final steps.

In particular that last bit of revision done by the client takes way too long which is frustrating. Clients get distracted, loss heart., whatever - that last bit of work takes months to finish even though its just a fraction of the work that preceded it.

The innovation, which is wonderful, was to take away the perceived freedom to procrastinate. The company now tells every revising client that they have 48 days to complete the revision. If the revision isn’t done in 48 days, the file is closed and the clinet must start again.

48 days is tonnes of time, way more than needed. Actually, its even more than the average wait time which is around 30 days. But the response is dramatically different. Now most clients come back within a week.

The threat of loss, even though it’s perceived rather than real, is just the right incentive to incite action.

By suggesting that something will be taken away, the company gives its clients everything they need to get a deal done.

Purposeful thought

Ludwig von Mises in Human Action:

“Action is always directed by ideas; it realizes what previous thinking has designed.”

Too often I hear that tactics trump strategy. That execution is more important than ideas. I don’t agree.

Ideas and thought are the bones and skeleton on which design is hung. It is only out of this body that purposeful action can come.

If anything, execution/action is more rare than ideas. But purposefully designed thought is rarer still.

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Innovation begets innovation

Jared Diamond won the Pulitzer Prize for his book Guns, Germs and Steel. In it Diamond describes one of the key principles of innovation: technology begets technology.

Using examples of neighbouring New Guinean, North American Indian, and Mexican Indian tribes, he shows that there’s really no way to show why one group successfully adopts innovation where another does not. Similarly, he shows how Chinese and Islamic societies once led but now follow in technological progress. The key is that innovation seems to be nearly random.

Diamond explains that copying and “blueprint” innovation often leads to innovation of greater importance than the earlier invention. Consider examples such as the steam engine “invented” by James Watt (1769) but built on the inventions of Thomas Newcomen (1712), Thomas Savery (1698), and Denis Papin (1680). Or Edison’s incandescent light which improved on the many patents of others preceding it. Or even the Wright brother’s airplane which was preceded by Otto Lilienthal’s and Samuel Langley’s innovations.

William Gibbson has said that the future is here but just unevenly distributed. The trick is to find it.

If one of the banes of the internet is the overwhelming volume of information then one of the boons is the almost unlimited access the information around the world. It’s important to synch that reality with the understanding that someone is always innovating and the challenge is to find out who it is.

Principles

In the midst of a conversation last Friday, in a talk that swayed unexpectedly into philosophical things, I surprised myself by saying:

“… all my life I’ve looked at the man I want to become and looked with guilt and regret at the man I’ve been. Since becoming a father, something has changed. I am more conscious now of the man I am. I chose to be instead of become.

If I live intentionally in this moment and am the man I ought to be, I’ve realized now, that I will inevitably grow to be the man I’ve struggled to become.”

Surprising because I was talking with a client about the future direction of his company and his career. Surprising because I abandoned regular business talk and communicated more in 13 seconds than I’d been able to say in nearly 30 minutes.

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Intentions

I was looking at a bit of art yesterday. A small, elegant sculpture made of marble. Polished, flawless, stationary; it seemed to dance. This morning, thinking of dreams and aspirations, the image of that sculpture slipped unbidden into the mix.

There are parts of life that flow as water. And there are others (those where goals and intentions are relevant) where definite choices must be made. Choices that act as chisels, or hammers, or sandpaper, or drills. Decisions that drive directly and ruthlessly in a single direction. Deliberate action.

Creating art and creating dreams can be a long, tedious, intentional process. But both art and dreams require a set of intentions instead of a series of responses.

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